What is the valid link to an e-bay page

[ALIMAC13]

Hi,e-bay has told me to claim a refund via paypal.I've filled out all the details but am having problems filling in the vaid link to e-bay page.I've tried the order number and the item number,neither is accepted and I haven,t a clue what else to try

[PayPal_Bindu]

Hello @ALIMAC13,

Welcome to our community help page and thank you for your post!

I understand that you're looking to get a refund for your purchase. You can request the refund by contacting the merchant. If there's any issue with the purchase, our purchase protection policy covers the payment and helps you to get refund if certain requirements are met. If you sent the payment as goods and services, you can report the issue towards the transaction in the resolution center of your PayPal account. 

You have 20 days from the date you opened the dispute to resolve it with your seller. If your seller isn't responding or you can't come to a resolution, you can escalate the dispute to a claim. If you escalate your dispute, PayPal will review it and decide the outcome. If we need additional information from you, or need you to take action, we will email you. You can check the status of your dispute at any time in the Resolution Center.

I hope this information helps!

Bindu