legit email of Paypal for customer service

salaysaylowella
New Community Member

Hi,

 

I just want to ask if this is the legit email of Paypal for customer service.

 

PayPal Service [removed]

Using this email, requesting for a refund to credit the transferred amount to my Paypal account.

Looking forward to your assistance.

 

 

Thankyou.

 

 

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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @salaysaylowella

 

Welcome to the PayPal Community! I'm glad you reached out regarding this email you've received. Whenever you're concerned about a suspicious email or whether it's from PayPal or not, I'd recommend referencing the following Help Center article: How do I spot a fake, fraudulent, or phishing PayPal email or website?

 

I hope that helps!

 

 - Jon K
 


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sgoff61
Contributor
Contributor

The link provided in the previous answer directs us to forward suspicious emails to phishing@paypal.com which I have done regularly in the past with no problem.  Unfortunately, however, that email address is now rejecting the forwarded emails because they contain "content identified as spam", which makes absolutely no sense whatsoever.

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