Unban my permanent account

ConneeEastlund
New Community Member
Dear PayPal Support, I hope this message finds you well. I am writing to formally appeal the decision to permanently restrict my PayPal account (Reference ID: PP-L-486122334538). I have carefully reviewed PayPal’s User Agreement and am confident that all of my recent transactions were fully compliant with the terms and conditions outlined for personal accounts. The payments received were from friends and family, and no business or commercial activities were conducted through my account. I understand that account reviews are standard procedure to maintain the integrity of your platform, and I am more than willing to provide any additional information or documentation necessary to clarify the nature of these transactions. However, I believe this restriction may have been placed on my account by mistake, as there has been no activity that violates PayPal’s policies. PayPal has been a trusted service for managing my personal finances, and this restriction has caused significant inconvenience. I kindly request a thorough review of my account and a detailed explanation of the reason behind the restriction. If there are any specific concerns, I am happy to address them directly and work together to resolve this situation. I value PayPal’s services and would greatly appreciate the opportunity to continue using my account. I trust that this appeal will be taken into serious consideration, and I look forward to your prompt and positive response. Thank you for your attention to this matter, and I hope for a swift resolution. Sincerely, Connee Eastlund
Login to Me Too
2 REPLIES 2

PayPal__Jyoti
Moderator
Moderator

Hello @ConneeEastlund  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding your account being blocked. For the safety and security of the network, PayPal often review accounts for potential risks which may lead to a limitation being placed on the account, depending on what is found during the review, your account may become limited. Please check this article to know why there can be a permanent limitation placed on your PayPal account www.paypal.com/cshelp/article/help1175 . You can reach out to our team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by calling us as a Guest User through our PayPal website.

Hope this information helps,
Jyoti

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Kecarline
Contributor
Contributor
The messaging team is not helpful and actually rude on top of that. My account was just permanently banned for no reason and you all are withholding my money. This system is trash
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.