Ukrainian refugee in Poland: how identity verification is done in my case?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Labels:
-
Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @milas63,
Thanks for joining the PayPal Community Forum!
I understand you're concerned about uploading documents to your PayPal account, and I'll be happy to help. You are welcome to upload your Ukrainian passport, even though you now live in Poland. You will likely need additional documentation if your account was limited and you were asked to upload verification documents. A utility bill typically works perfectly to show proof of your current address.
The nationality listed on your account doesn't impact anything, but if you would like it to reflect Ukraine accurately, please reach out to Customer Support after uploading your passport. You can find the different options to reach Customer Support on our Help Center here.
I hope this helps!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- New Scam Method using Alias in Paypal in Security and Fraud
- Problem connecting to my paypal account because of identity verification in Security and Fraud
- my identity verification inreview in Managing Account
- Account frozen after trying to use the Xoom service to send money to a family member. in Security and Fraud
- 2~ day new account ; Why am I being permanently account limited and restricted in Security and Fraud