Strange transaction

Hutch100uk
Contributor
Contributor

There is a transaction on my account to a company I have never heard of. There are no details about what item/product I purchased, only an order number. I have searched my emails and no order confirmations other than the paypal email authorising the transaction. I reported this to paypal but they have closed my case saying there were no unauthorised transactions. How can I find out what this is for and if its legit? Its showing on my bank statement as the same code as a completely different transaction too.

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hutch100uk 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Hutch100uk
Contributor
Contributor
Thank you!! Turns out it was something I ordered but the company name was completely different 🙄
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.