Something is taking money out of my account

Lauren3112
New Community Member
Something called stripeygiraffe is taking £5 out of my account and it says it’s going to take more out on the 20th of may I don’t know what this is I’ve never signed upto anything like this and I don’t know why it’s taking money out
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lauren3112 

 

A lot of times what happens is people accept a free trial for a product, like anti virus, and forget to cancel and it auto renews. Be careful what you are accepting.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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