Scam Payment Used Credit Card through PayPal Gateway

Rossil
New Community Member

Last night I made a payment via my credit card through a PayPal gateway. I have an email with a transaction ID from PayPal showing that the funds are pending and the funds are also waiting to be taken from my credit card. This transaction does not show on my PayPal account, to dispute. I spoke to my bank immediately who said they are unable to block the payment from going out. I would like to cancel before it got to that stage as I caught the fact it was a scam straight after payment.

Can this process be actioned by PayPal with the transaction ID that I received on my receipt email?

Kind Regards.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rossil 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.

However paypal normally can't stop a processing payment.


Advice is voluntary.
Kudos / Solution appreciated.
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