Return broken item
Jimmy1952
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-16-2024
04:53 AM
I bought a drone off a Chinese seller it was delivered I took it out of the case the bottom of the drone is broken, it won't charge the battery. I complained to the seller he asked for pictures I have sent them to him on at least 4 times. He has offered me 30% back and keep the broken drone that's fit for the bin. He keeps asking for more pictures how many times I don't know. Now he is saying that I pay to have it returned to china at my own expense. I do not trust the seller.
Labels:
- Labels:
-
Disputes & Chargebacks
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-16-2024
09:39 AM
https://www.paypal.com/uk/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Can a merchant charge my account with just an email from me agreeing to the charge? in Transactions
- Being asked to return an item to China when it was shipped from the US in Security and Fraud
- Paypal Customer Service destroy my chances in getting full refund in Reporting
- Duplicate charges on bank statements after negative balance in Transactions
- Case status:Awaiting seller's response on return in Security and Fraud