So the person sent me money on PayPal. 20 mins later they file a claim stating that they did not receive item. That should be a red flag immediately but my fault. In the resolution center, there is NO way for me to provide any information on the claim other than a refund or show proof of product sent. There is no way to provide product tracking info as there was no transaction with the individual. The person requested I refund them but not by Friends and Family. I initiated a partial refund of the the amount minus the PayPal fee. I'm assuming the scam is that the person get the refund and then a chargeback on the CC as fraud and I'm out the full amount.
If so, how is PayPal not catching these blatant acts? Filing a claim 20 mins after sending money should be a red flag.
Also would be nice to get a hold of an actual person instead of a chat bot. Only thing they are good for is pushing you to the resolution center where there is nothing to actually do in this situation.
