Permanent Limited Account

[Aryan1758]

My account has been permanently restricted due to a document verification problem. My birth is in 2001, and I submitted my Aadhaar card (a legal government document in India) as proof. Despite the date being clearly visible, PayPal restricted my account, stating that I’m under 18.

I don’t want my card or account number to remain linked with PayPal. Has anyone else faced a similar issue? Should I request for account reactivation, or is it better to close the account permanently and have all my details deleted?

[kernowlass]

@Aryan1758 

Firstly try appealing if you were actually over 18 when you opened the account.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

Secondly you can't open another account if you have x1 that is permanently limited or close it, paypal limits it to stop you removing anything and trying to open a new account.