Paypal GIS PTO charge

jhol4455
New Community Member

A ten dollar charge to Paypal GIS PTO has shown up on my credit card bill. Anyone know the source or reason?

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @jhol4455 

 

Thank you for posting your first question in the PayPal Help Community and welcome!

 

I am sorry to know about the unknown charge in your credit card statement. Any payment processed through PayPal will be available in your activity page and you can check the details of the payment in the activity page of your PayPal account. If you still don't recognize the charge, you can report the payment in the resolution center of your PayPal account. I recommend referring this article to report the chare in your PayPal account : How do I report an unauthorized transaction or account activity?
 

If the charge is not showing up in your PayPal account, I would suggest you to report this charge with your card issuer. From there, the bank will communicate with us further so we can find and report the transaction for further investigation. 

 

I hope this information helps,

Bindu

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