Payment to Coinbase Global, Inc

kibblemom
Contributor
Contributor

I received an email titled "You've sent a payment" which included the statement: "Your Payment was sent to Coinbase Global in exchange for 0.014 Bitcoin. Thank You for using PayPal to complete your purchase of $649.99. Please note that the transaction may take up to 72 hours to reflect on your bank statement." It listed PayPal Support at: [Removed. Phone #s not permitted]which is not in the typical US format and does not correspond to the number on the PayPal site, so I'm thinking this is a scam. There is nothing listed as recent or pending in my PayPal account corresponding to this purchase, which I definitely did not make. The return address is a gmail account. Has anyone else received something like this and do I need to be concerned for my PayPal account? There are no links to click and I obviously haven't called the phone number.

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43 REPLIES 43

Wungee
Member
Member
Sorry......I know they can't stop the emails from going out, but doesnt PayPal have an obligation to see that the scammers are reported to the right agencies or whatever? (If for no other reason than to stop the thieves from using their name! And one poster said he was told by PayPal that they'd never even heard of this scam....that can't possibly be true. Sure, could've been one lazy agent who didn't feel like researching, but since people have been reporting this for three years now, it sure looks like nothing has changed. Maybe I expect too much from companies that make so much money - of course they don't want to waste time responding to their customer concerns ALL the time.
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RubyNeal
Member
Member

I received the same kind of email also today. The amount and time to call their number to respond were slightly different. Looks like a scam, walks like a scam, talks like a scam, smells like a scam.... it's pretty much guaranteed to be a scam. Naturally, I checked my real PayPal app transaction history, and search here and the web in general to confirm my suspicions. Almost wish I had a burner cellphone to call that number and play headgames with the scammers who answer like you see in those scam the scammer youtube videos 🤓

 

PS: I did forward the email to the phishing at paypal address.... where they've probably already collected a bazillion already...

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mckaywm
Contributor
Contributor

I accidentally clicked on the View and Pay button on the email and it took me to the below screenshot. Further below is a screenshot of the email. I forwarded the email to phishing at paypal.com

 

 

mckaywm_0-1673447051211.png

 

mckaywm_1-1673447093016.png

 

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Bruut557
Contributor
Contributor

Got now 2 similar messages 20th and 21st to my alternative email address that isn't linked with paypal account. Reported/replied them both to phishing@paypal.com

Scammers are using my alternative email leaked by some website probably to target this scam. Hope paypal gets hang of this and manages to block the scammers from spamming.

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RMDrone
Contributor
Contributor

I have two emails of this type.

Now I check and I have been permanently limited.

Really?

How can this be my fault?

I haven't even accessed PayPal for years. I was hoping to come back and see if there have been any changes.

 

Blame the senders of this fake billers who accessed my PayPal.

Not me.

 

This makes no sense.

I have not done anything wrong!

 

(I have been scammed in the past on PayPal, however.)

 

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PayPal_JonK
Moderator
Moderator

Hello @RMDrone

 

Welcome to the PayPal Community Forum. I'm sorry to hear your account has been permanently limited. An account may be limited for a few different reasons, but normally it's in an attempt to confirm information on the owner, business, or explain activity on an account. However, if an account is permanently limited, it may be due to some kind violation of our Acceptable Use Policy. You normally receive an email detailing as much information as possible regarding the limitation. You're welcome to reach out to our Customer Support teams with any questions you may have, but please keep in mind they are normally unable to overturn this kind of decision. 

 

My apologies for any inconvenience this may have caused,

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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billingteam
Contributor
Contributor

Call Paypal Customer Support Number :-[Removed. Phone #s not permitted]/p>

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ped4enko
New Community Member

I received such an email, and a personal email was used. I'm not sure if it is available anywhere on the Internet and other company data from open sources. I hope this will help someone to avoid such fraud!
===
Dear Name,

This is the confirmation mail sent previously to Name@@mywebsite.com
You’ve sent a payment of $641.13 USD to Coinbase Global, Inc. We wanted to send you an email at Name@/mywebsite.com, to let you know that we have processed your payment in accordance with the User Agreement. Your payment has been processed in line with the User Agreement.
For any query, Contact Support at: [phone number]
Here are the details attached about your automated payment.
                     
Your payment:
Transaction ID : R-L458640554WE4
Payment amount:  $641.13 USD
Payment date: 22-Aug-2023
Billing Address: [address parsed on my website turnkey-labs.com]

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tpbowk
New Community Member
Mine was in the same format! I did not authorize any of this!
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