PayPal Deactivated my Account with money for no reason

snju
New Community Member

Hey Guys,


PayPal asked for a Quick Account review on January 2nd and I submitted ID, Tracking, and Invoices and my account was successfully restored. Again PayPal asked the same things on February 5th, When I went to submit the ID, They just gave a QR code and it was automatically marked as submitted. I contacted PayPal regarding the issue, and they told me to upload the ID to them, and they will put it into the review part. Now Yesterday, PayPal deactivated my account. I didn't even submit tracking and others. I have money in my account. Is there any legal action that I can take? I'm sure I didn't do any violations because PayPal restored my account for the same thing before.

 

My account is a Business Account created using my Business LLC.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@snju 

 

For legal advice you need to talk to a lawyer.

For account issues you need customer services.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not living in the country where you opened your Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.
9. Too many disputes/claims.
10. Violating their acceptable use policy as per link.
https://www.paypal.com/us/legalhub/acceptableuse-full?locale.x=en_US


Advice is voluntary.
Kudos / Solution appreciated.
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