Need Help with Permanently Limited PayPal Account - Unable to Access or Contact Support


Hello everyone,

I'm currently facing an issue with accessing my PayPal account. Unfortunately, I received a message from PayPal stating, "After a review, we've decided to permanently limit your account due to potential risk. You’ll not be able to conduct any further business using PayPal." Since receiving this message, I've been unable to use my PayPal account, and I'm having trouble reaching their support team. Could anyone please assist me in resolving this issue so that I can use PayPal again? Your help would be greatly appreciated.

Thank you!

Login to Me Too

Esteemed Advisor
Esteemed Advisor



You can rarely appeal a permanent limitation as paypal are no longer offering you the use of a paypal account or their services/site.

However if you want to 'try' then............


Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.

Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

New Community Member

Reaching out to paypal through social media handles is the best in this kind of situation

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.