Made an order, paid and never recieved anything from seller
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Disputes & Chargebacks
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What does it say on the transaction in your paypal account?
Have you clicked on the transaction and filed a dispute using the report a problem link bottom of that details page?
Advice is voluntary.
Kudos / Solution appreciated.
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A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction....which it was.
Why didn't you open a dispute for non-receipt of item????
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal and see if they will open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.

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