Issues returning item

[zehraabdullaeva]

I am having issues with a seller, they sent me jewlery and it tarnished after 2 weeks. it was advertised to be very good quality and lasting. Now they want me to return the item WITH MY OWN MONEY, for a full refund. What can i do?

[kernowlass]

@zehraabdullaeva 

Another tat item from China sold via Facebook or similar???

In the event of a dispute you choose your seller and not Paypal so you need to bear in mind possible return trackable costs before you go ahead and buy from that seller / country.

Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.