Is Actitech Ltd linked to a fitness app?

Lauraleibe
New Community Member

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

Login to Me Too
697 REPLIES 697

DC707
Member
Member
It's for Fit Coach! They will take a payment every 3 months. To cancel your subscription you need to go into the FitCoach app and into the settings - you should see a "subscription" section, with an easy option to cancel.
Login to Me Too

CazDLS
Contributor
Contributor
What’s the actual app called? I don’t have a fitness app?
Login to Me Too

GennaroSiena
New Community Member
Actitech took 29.84 US $ with no consentment or commitment from my side. Anyone can help how to stop this?
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@GennaroSiena 


Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Witi
Contributor
Contributor
Almost 2 year there are charges by 30.00 monthly
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Witi 


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

1Nadia57
Contributor
Contributor
Wow! I just found they were taking $44.50 for 3 months. I called paypal and disputed it. They gave me a refund for two months. Then disabled the reoccurring subscription. They said it was a fitness subscription, which I don’t remember subscribing to a fitness anything.
Login to Me Too

FroggyDianne
Contributor
Contributor
I don't know who they are. Looks like fitness. I have not subscribed to any fitness app. I have nothing from them yet they keep taking 30$ plus from my account every month. Why and who the heck are they?
Login to Me Too

CFmum
Contributor
Contributor
I clicked on Actitech and didn’t even sign up to it and they took money I’ve logged it with Facebook as a scam and also reported it to PayPal as a scam and they refunded me the money.
Login to Me Too

JKateJones
Member
Member

I’m having the same problem.  They are charging me more than once.  I think it’s linked to a fitness app.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.