Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[Julietgp61]

Today I went into Activity (on the PayPal website via my browser), scrolled and found an Actitech entry, clicked on it and it expanded -- to reveal a button to stop/cancel automatic payments. Actitech are a bit sneaky acting as a shield which hides access to things like Fit Coach, which I signed up to and immediately regretted -- it's taken me a while to twig who was taking the automatic payments. Hope this helps.

[Bluegal2007]

I had to go to the help section and then customer service. There was no canned answer for the question of stopping recurring payments so I chatted with the bot, and they eventually were able (so they said) stop the recurring payments

[cacs1]

Cancel automatic payments settings, payments and manage automatic payments.  Select each vendor on left and cancel payments.

[Fifilong]

Me too , how do I stop it ?

[kernowlass]

@Fifilong 

Try reading the post above yours may help?

[Pamjbrooks]

Process to stop payment s

[cmeyer111]

I’m not sure what company this is and have been charged by them something like 30.00 dollars

[JLPowers1102]

Same here! I just happened to check my paypal activity and had 29.99 paid in early June. I am not sure what this is for

[kernowlass]

@JLPowers1102 

@cmeyer111 

Google the company and it will tell you what it was for. They come under other names as well.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[JLPowers1102]

Thank you! I figured it out after posting this-- it turns out it's an exercise app I signed up for. I was able to cancel the recurring payment and cancel the subscription.