I have no clue who this is or why...

Rockwear
Contributor
Contributor

Does anyone know why charges link to: "PAYPAL Card Purchase PAYPAL *5xxxxxxk San Jose CA UNITED STATES OF AMERICA" keep showing up on my credit card statement but not my PayPal account? I have 9 for this month and honestly, PayPal's CS are not the easiest people to work with in the past for problem solving...

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Rockwear 

 

If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services and your card issuer to query the transactions.


Advice is voluntary.
Kudos / Solution appreciated.
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