How to withdraw money from a permanently limited account.

Mary97k
Contributor
Contributor

My name is Mary, my account was permanently limited six months ago and it had money, today on 19th July 2022,I received an email that I can now withdraw funds but my account will remain limited, I tried withdrawing my funds but it wasn't possible, kindly help me withdraw my funds.

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34 REPLIES 34

victorednuguid
New Community Member

Hi  mam Olivia, can you help me with my account. I already received email that my account is now eligible for withdrawal of my remaining balance but I can't seem to link my card or bank account yet. Can you help me resolve this matter? Thank  you so much.

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PayPal_Olivia
Moderator
Moderator

Hi @victorednuguid

 

Thank you for your post! I'm sorry to hear that you're having problems linking a bank or card! 

 

If you've received the message that your account is now eligible for withdrawing funds but you can't link the withdrawal financial credential, please contact Customer Service for assistance. There may need to be an adjustment on the PayPal side to allow it. 

 

I hope this helps you get this resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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job-254
Contributor
Contributor

i'm Job [removed] from kenya, my account has been limited for over a year now, please find a way to help me make a withdrawal since i have no american account i can use to make the withdrawal which is the only option for kenyan people, for a permanently limited account. i will be glad to see your reply. thankyou. 

 

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Maty2020
Contributor
Contributor
My Account was permanently limited is last year and it is up 180days, i got a notification from paypal that My money is up to 180days but, when i want to link my bank to withdraw error keep popping up saying: u can't link this banks because there was issue with your account over $320, please your team should allow me withdraw my money
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spange23
Member
Member

How do you get past the autobot? It 'can't hear' me when I reply with yes and I know it's not my phone.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@spange23 

 

Try saying ''agent'' a few times?


Advice is voluntary.
Kudos / Solution appreciated.
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Bernicewaithira
Contributor
Contributor
I'm currently in kenya and i dont know how to contact paypal for the withdrawal.when i log in to the account it says i cannot contact them directly.its been seven months and i already got an email saying my funds were eligible for withdrawal.please help
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Bernicewaithira 


In Kenya the normal withdrawal options available to you of MPESA or Equity Bank are not available after a permanent limitation. The only option still available when Paypal tell you that you can withdraw your funds is via a U.S bank account if you have one.
If you don't then you would need to contact customer services to help you access the funds from your permanently limited account.



Advice is voluntary.
Kudos / Solution appreciated.
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firojenterprise
Contributor
Contributor
My name is Firoj, my account was permanently limited six months ago and it had money,How can I withdraw in my bank account
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Saidy02
New Community Member
Hi Mary, I am Kenyan and encountered the same problem as you have. Kindly, how did you resolve your problem. I can't use Mpesa nor Equity. Anyone else please help.
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