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My name is Mary, my account was permanently limited six months ago and it had money, today on 19th July 2022,I received an email that I can now withdraw funds but my account will remain limited, I tried withdrawing my funds but it wasn't possible, kindly help me withdraw my funds.
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Hi mam Olivia, can you help me with my account. I already received email that my account is now eligible for withdrawal of my remaining balance but I can't seem to link my card or bank account yet. Can you help me resolve this matter? Thank you so much.

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Hi @victorednuguid,
Thank you for your post! I'm sorry to hear that you're having problems linking a bank or card!
If you've received the message that your account is now eligible for withdrawing funds but you can't link the withdrawal financial credential, please contact Customer Service for assistance. There may need to be an adjustment on the PayPal side to allow it.
I hope this helps you get this resolved quickly!
Olivia
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i'm Job [removed] from kenya, my account has been limited for over a year now, please find a way to help me make a withdrawal since i have no american account i can use to make the withdrawal which is the only option for kenyan people, for a permanently limited account. i will be glad to see your reply. thankyou.
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How do you get past the autobot? It 'can't hear' me when I reply with yes and I know it's not my phone.
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In Kenya the normal withdrawal options available to you of MPESA or Equity Bank are not available after a permanent limitation. The only option still available when Paypal tell you that you can withdraw your funds is via a U.S bank account if you have one.
If you don't then you would need to contact customer services to help you access the funds from your permanently limited account.
Advice is voluntary.
Kudos / Solution appreciated.
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