How do you upload something to the resolution center for a closed case?

ricard0123
New Community Member

How do you upload something to the resolution center for a closed case? They told me to do that but never explained how to do it. Paypal isn't even responding to me via message anymore.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ricard0123 

 

You can't add anything once the case is closed, you would have to contact customer services to see if you can open an appeal.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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