How do I appeal a closet dispute?

aleshka2345
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Contributor
How do I appeal a closed dispute? What should I do if I want to appeal the final result of the dispute and consider it unfair?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@aleshka2345 

 

You can only appeal if you have new evidence not available to paypal at the time that they made their initial decision.

You have 10 days to do so by contacting customer services.

 

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378 


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kernowlass
Esteemed Advisor
Esteemed Advisor

@aleshka2345 

 

You can only appeal if you have new evidence not available to paypal at the time that they made their initial decision.

You have 10 days to do so by contacting customer services.

 

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378 


Advice is voluntary.
Kudos / Solution appreciated.
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aleshka2345
Contributor
Contributor
I don't understand how I can appeal a closed case on the PayPal website? Can I have a step-by-step instruction? I'm lost. Help me
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kernowlass
Esteemed Advisor
Esteemed Advisor

@aleshka2345 

 

You contact customer services as I have already told you.

How to do so is in the link I have already posted.


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Kudos / Solution appreciated.
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aleshka2345
Contributor
Contributor

Please
Help
why can't I withdraw money? I received a message that I can withdraw money
but this function is not available

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