Fraudulent bank transfers from paypal balance

_2020_
New Community Member

Help! Someone must have hacked into my Paypal account on memorial day and made about 20 different fraudulent transfers to different bank accounts from my PayPal balance. They cited “friends and family” as the reason, which I am understanding now does not qualify for purchase protection. I do not know these people and I did not authorize these transfers. How do I go about getting my money back from this fraud? How did someone even do this to me? 

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@_2020_ 

 

Open a dispute for unauthorised transactions.

https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160

Then change your password and security questions and run an anti-virus and malware scan on your device.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

summercome1
New Community Member

Ok thank

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.