FnF Scammed, How long does it take for an Escalated Case to be reviewed?

Ravenger56
Contributor
Contributor

Unfortunately, I was scammed out of 1k USD today and I sent my payment through Paypal using FnF. I'm going to give a brief summary of what happened, in case anyone is curious but if not, just skip this bit and on to the next paragraph. I tried to buy a virtual item about a week ago when I saw a listing on eBay for a Roblox item. The seller didn't have any buyer reviews but from my experience, it does not automatically translate to a scammer. In their title, they told buyers to go to the description and enter their discord. In there I saw a #reviews channel that had vouches from back to last year. And the users seemed pretty legitimate enough. After awhile, I decided to attempt to purchase the item from the server owner and I asked for proof that they had the item which seemed to check out too. Although, after a while, they banned me from the server and I was not able to communicate with them anymore. I immediately filed a dispute and called Paypal, and they were quick to calm me down and told me what I should do during that time. 

 

So, my question is, how long does it usually take for Paypal to review a case of fraud like this where the communications occurred else where and what I could do to make this more winnable for me? I, unfortunately, did not record the conversation as it was a slow conversation that took place before any purchase attempt was made. Although, I did file a request for data from Discord so I can send it to Paypal for proof.

 

Here's my second question. There's just one problem with the request for data, how is the validity of the proof and connect it to the random email I sent money to? There's also the question of how uploading the data will work as Paypal does not take videos or .rar or .zip files, at least directly.

 

There's also, for some reason, a nuance rule in Discord's data request that they don't keep messages that you or other people have deleted. So, if my data request comes back, and the conversation was deleted due to the scammer who owned the server deleting them off, where does one go from there? Trying to get money back from FnF is generally hard enough but I just wanted to ask the community or anyone who has had experience getting scammed like this, what I can do to make my case in my favor.

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2 REPLIES 2

Blings0001
New Community Member
To be frank with you.. it depends the case and the individual in person.. PayPal will temporarily or permanently blocked them immediately after a complaint. If the funds are still intact, you will get a refund but if the funds have be moved or transferred out, it’s likely you might not get a refund
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Ravenger56
Contributor
Contributor

They did take awhile to send in their PayPal so I imagine they had to prepare it. If it's a new account, I think Paypal would limit it a bit and if it has had transactions in the past, I do wonder if it has been flagged before. I plan to file a local police report and have already filed something to IC3.gov as an operator from Paypal had suggested. Although, I don't believe they would do anything to help get my money back and in my opinion, something like this might sound silly to most people. However, virtual game items nowadays are getting pretty pricy and might be worth as much as a pair of luxury shoes. I just hope PayPal takes my side in this one. But in the future, I'm definitely going to be even more careful than I was from this experience.

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