Disputes

Quinnisha
Contributor
Contributor
PayPal is A joke with dispute A transaction they do not protect the purchaser. They will kick back to the bank and the bank will not take responsibility cause it was done by PayPal beware when you have. A issue no one want to take the charge back. So be careful when making payments through paypal. I have taking A $2000 lost on A Airbnb rental that was not at standard. And was gaslighted by owner. Sent all support documents claim was denied.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Quinnisha 

 

Paypals 'customers' are both buyers and merchants or sellers.

So Paypal are the middleman in the dispute system, if the buyer loses they shout its unfair and if the seller loses then they shout its unfair.

 

For services received but not as described it has to be ''significantly'' other than as described. So if you booked an Airbnb and that is what you got then your claim would be denied as Paypal do not get involved in 'quality' issues. 

 

So in a way you are right, they don't ''protect'' the purchaser, they give 'some' buyer and 'some' seller protection and then its up to you to risk assess your purchases. Even credit cards deny some claims as they to have terms and conditions.

 

That doesn't stop you taking your own action against the seller and taking them to the small claims court if you think you have a case?


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