Dispute my transaction

MaryUnabia
New Community Member

Hej

I order a credit of 50 dollars form telbo On Sunday, May 22[Removed. Phone #s not permitted]PM GMT+2 and but got a bill of €61.19 EUR to Dellmont B.V of which made the payment without knowing that it was in €. I have written to the company but no reply. I got the creadit but the they over charged me

Please is it still possbile to get some of my money back.

 

Kindly regards
Mary.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @MaryUnabia

Welcome to the PayPal Community! I'm sorry to hear a recent transaction wasn't charged the way you expected. Normally we recommend reaching out to the merchant before opening a dispute. However, if the merchant doesn't respond in a timely manner, you're welcome to Report a Billing Issue through our Resolution Center. 

Good luck!!

 

  - Jon K


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