Crediting issue and arrest warning

[LimsKraghma]

So I have a problem. After I recieved payment and recieved this message: We encountered a little problem crediting your account. Why do we need this information? You received a payment of $xxx.00 USD from (xxxxxxxxxx) but we have a problem crediting your account with that amount, because the status of your account is not a business user which makes your account limit as this amount is above your limit. We won’t be able to credit your account until your account limit has been expanded. Note: You have to take this urgent step to expand your limit. You’re to contact the sender of your account (xxxxxxxxx) to send additional payment of $xxx.00 USD to your account, to expand your account limit, as soon as this is done, the total sum of $xxx.00 USD will be credited to your account.You’re to refund the $xxx.00 USD back after he/she sent it to you. So he did. And than I was informed that my money are pending and I have to refund the last payment from my own money and PayPal will credit the whole payment after that. And if I don't do this I can be arrested!!!!!!! So I tried to refund, but the client didn't give me correct information and I can't do it. And I don't want to make it outside PayPal , cause I don't trust anything else. And he is saying that he can't cancel the payment, although I didn't recieved/claimed it. HELP! I sent a response email to the last one , that said I could be arrested. Anyone had issues like this????? HELP ME PLEASE!!!

[LimsKraghma]

I wrote about my issue , but now I receive an email from [removed] And it said this : Dear Elena We are sorry for inconvenience  You're to make the refund back from your own money and get back to us as soon as possible with the receipt of it, before we can approve and credit both accounts; The refund can be done outside PayPal too including gift card or any payment method that convenient with sender(Andrew A)to receive the refund, you just have to get back to us with the receipt of the refund. As soon as the refund is done, kindly get back to us with the receipt of your payment so we can verify and credit the total pending funds of $700.00 USD into your PayPal account immediately. Note: Failure to make the refund means your Name and Address will be forwarded to the Law Enforcement Agency which may result in an Arrest. Thank you for your understanding PayPal Teamm SO I'M KINDA FREAKED OUT! The problem us that I doesn't look like normal PayPal email. So am I being set up? Please someone help!!!!

[PayPal_Meghan · Accepted solution]

Hello @LimsKraghma, 

Thanks for joining the PayPal Community! 

I'm sorry to hear of the concern caused by the email you received. I can confirm the emails you received are not from PayPal, and the buyer is not legitimate. Please do not send them any money, products, or provide a service. Neither you nor the buyer need to pay any fees to upgrade PayPal accounts or remove limitations. They will not have any grounds to try reporting you to the police. It's a tactic to scare you into paying. You can learn more about phishing emails on our Help Center. If you had clicked on any links in the emails, please reset your password right away. I also suggest visiting this Help Center article to learn more about common scams. It is a US article, but the information applies to everyone. 

I hope this information helps; stay safe! 

- Meghan

[LimsKraghma]

Oh thank God , I didn't fall for that gift card and crypto stuff !!!!!! My stubbornness saved me! Thank you for the quick response, now I can sleep ok.

[JeanineK92]

I had the same issue I was trying to sell some stuff on offer up and someone was interested and one person paid through cashapp and the other through PayPal and I got that same email from cashapp and from PayPal saying that the person needed to send additional funds to upgrade my account to business and when they did that before the funds would be released I had to send them that difference back and the whole thing would be credited and I don’t have that amount in my account to do that so they’ve been hounding me for hours about it and then I got an email about the PayPal one saying if I didn’t comply within the hour the fbi would be coming to arrest me for an act of terrorism

[PayPal__Jyoti]

Hello @JeanineK92 

Thanks for visiting PayPal's Community Forum.

I am sorry to hear about your experience and want to inform you that upgrading your account does not require a high limit transaction. You can check if this article to know if the email you have got is a phishing email www.paypal.com/cshelp/article/help164 .  In case you have clicked on any links, reset your password immediately. You can also reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page to get help with your issue. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti


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[Hyuunnki]

I’ve got the same issue just now, a random guy in TikTok named chris.todd466 and I saw the following list and it’s a lot of people, he’s overly aggressive, sensitive, even impatient! Gladly im not the only one that got this same problem/issue. Stay safe.