Charges from Baltserv, I want to dispute
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I received a charge from Baltserv. I have no idea what this is and I cannot get a hold of them online. It’s very frustrating. There’s a charge for $38 and I have no idea what this is please help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.
If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.
Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
If its not in there then find it in your transaction history and click on it then report it as unauthorised (if it was) via the report a problem link bottom of that details page. However you can't report if it was a subscription, for that you would need to contact the merchant and request a refund.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Item returned to Sender, PayPal refused my dispute in Security and Fraud
- Account hacked with cloned phone & used for $17,000 in fraudulent charges in Security and Fraud
- Why is Automatic Payments or Recurring Payments so unsecure? in Security and Fraud
- ShipStation UPS Adjustments - Recurring Overcharges in Products & Services
- Disputes and charges in Security and Fraud