Charges from Baltserv, I want to dispute

Jabrazil64
Contributor
Contributor

I received a charge from Baltserv. I have no idea what this is and I cannot get a hold of them online. It’s very frustrating. There’s a charge for $38 and I have no idea what this is please help.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jabrazil64 


A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 

If its not in there then find it in your transaction history and click on it then report it as unauthorised (if it was) via the report a problem link bottom of that details page. However you can't report if it was a subscription, for that you would need to contact the merchant and request a refund.


Advice is voluntary.
Kudos / Solution appreciated.
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