Cannot add any ID to account, page doesn't work

[Liam139]

Currently have a limited account, it tells me there's steps to resolve this issue (likely adding identification). Whenever I try to open the page to add ID, the page crashes, saying; "Try again later." This has been going on for three days now, and the message center, and resources have been of little help.

[PayPal_Ayesha]

Hello @Liam139,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to hear about the account limitation and I understand handling with limitations can be quite concerning. I recognize the importance of getting this taken care of. If you are having issues updating information, could be due to a technical glitch on the website. In this case, you can try some troubleshooting steps by clearing cache and cookies or try using a different browser or device to see if that works. If the issue persists, kindly reach out to our Customer Support Team through the available contact options on our website. Support is also available through Facebook private messages or Twitter direct messages. 

Regards,

Ayesha