It was utterly disappointing experience with PayPal not listening to the Seller's side. The buyer was given a complete refund with additional dispute cost incurred on my account. The buyer received a the digital services and we have already submitted the proof to PayPal. Yet, the buyer lied and is still enjoying the service for free at the cost of seller. All this happened because of PayPal's biased approach. Case ID:PP-R-VVX-475264473
Not happy with the response. Paypal forcefully refunded the amount to buyer without thorough investigation. As a seller we have submitted enough proof of delivery. The buyer was already enjoying the services. Additionally, PayPal charged back 9$ as a dispute charges. Any buyer can lie, log a false allegation of non receipt of digital services. PayPal's decision should be unbiased but that's not the case.
