Account permanently limited
UltimateCheese
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-02-2024
01:11 PM
So a while ago I made my first paypal account. I went through all the verification processes and once everything was finished I was told that my account was permanently limited. I got an email saying that I would no longer have use to my paypal account due to being under 18. I am not under 18, and I have not broken any rules. Is there a way to remove this limitation or do I just not get to have a paypal account??
Labels:
Login to Me Too
- Labels:
-
Limitations
4 REPLIES 4
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-03-2024
02:13 AM
Were you under 18 when you opened the paypal account?
If so then it would not matter what age you are now, as soon as paypal discovered it was an illegally opened minor account it would be permanently limited.
Advice is voluntary.
Kudos / Solution appreciated.
UltimateCheese
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-16-2024
11:05 AM
No I opened the account when I was 18, that's why I was so confused. Should I just give up on the account and try to make a new one?
UltimateCheese
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-16-2024
11:09 AM
I'm worried that it'll just do the same thing again where it permanently closes my account for thinking I'm under eighteen. I'm not very interested in being permanently restricted under two different emails
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-16-2024
11:13 AM
You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.
They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.
https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.