Fraudulent Sellers Who Use PayPal for Payment Processing

mspm7777
Contributor
Contributor

How do you report fraudulent sellers who use PayPal as their payment processor?

 

After being scammed, I now see many scammers who perpetrate as legitimate websites and use PayPal to process their payments.

 

By using PayPal - but not allowing the customer to log into their PayPal account to process the transaction - they can avoid PayPal's buyer protections.

 

What is PayPal doing about this loophole?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@mspm7777 

 

You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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mspm7777
Contributor
Contributor

Thank you!

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