Hello @giraffegingy,
Welcome to PayPal Community Forum and thank you for posting!
I'm sorry to know for what has happened and I understand it is unacceptable. Thanks for your patience while we work through our messages. Since, your details such as name and email address were used in another unknown account, I would suggest contacting PayPal Customer Support to Report this activity. Please take a look at this link for preventive measures of identity theft. Kindly do not hesitate to reach out to Customer Support by clicking 'Contact' at the bottom of any PayPal webpage. Support may also be reached by by sending a DM on Twitter or Instagram or a PM on Facebook.
I hope this information helps,
Ayesha
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