Account blocked after 2 years
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have created my account in April,2021 and I was 18 by then. I was born in Jan,2003. But recently, when I submitted my documents, I received a mail saying "We've reviewed the documents you submitted and determined that you were under 18 years old when you opened your PayPal account. You must be at least 18 years old to sign up for a PayPal account. From now on, you can't send or receive funds with this account."
I am not sure what to do now. I dont see any direct contact to connect with paypal. Can someone help me with this?
- Labels:
-
Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I didn't received money in my bank account, please solve this issue in Transactions
- Business account verification: Sorry, something's not right. Please try again later. in Managing Account
- Entered my first and last name incorrectly in Managing Account
- Unable to send money via bank account option anymore in Transactions
- Dubai princ send for me 10000 usd please help in Transactions