unable to submit my response to open case

[GaneshBhoje]

unable to submit my response to the case status. Getting pop up "we are sorry, something went wrong" from last 24 hrs. How to resolve this issue. Raised the issue with paypal support but they are not responding. deadline is very near to autoclose the case.

[PayPal_RebeccaN]

Hey @GaneshBhoje, 

Thank you for your post and welcome to the PayPal Community Forum! 

I am sorry to hear this is happening, I appreciate this must be concerning. 

If you are experiencing an error with the Resolution Center, I would advise clearing your cache/cookies and/or changing your web browser. 

However, if you are close to a deadline, I would advise reaching out to our customer service team directly. 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.