questionable manner

Dark_Victor
Contributor
Contributor

Hello. PayPal said: "We noticed that you've been using your PayPal account in a questionable manner."

I can't understand what did they you noticed? Nowadays buying vitamins using my PayPal account became in a questionable manner?

OK! I have provided the information on request 4 days ago.

PayPal: "We’re reviewing your information and will get back to you regarding the status of Ref ID: PP-L-385395020641 within 1 days".

It has already past 4 days. What are they waiting for? May be some additional information needed from me? Regards, Viktor

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PayPal_JonK
Moderator
Moderator

Hello @Dark_Victor

 

Welcome to the PayPal Community! I'm sorry to hear your account has been limited recently. I can understand how confusing this must be. You should hear back from our Resolution teams within 4-5 business days once you've provided all the requested information and documentation in the Resolution Center. If you haven't heard anything back in that time-frame, please feel free to reach out to our Customer Support teams for assistance. 

 

Good luck with your case!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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PayPal_JonK
Moderator
Moderator

Hello @Dark_Victor

 

Welcome to the PayPal Community! I'm sorry to hear your account has been limited recently. I can understand how confusing this must be. You should hear back from our Resolution teams within 4-5 business days once you've provided all the requested information and documentation in the Resolution Center. If you haven't heard anything back in that time-frame, please feel free to reach out to our Customer Support teams for assistance. 

 

Good luck with your case!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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