payment sending

[ahxanbaba]

i am ahmed <removed>i will sending payment in my sister Paypal to Paypal but I can"t not sending it error please fix it and open it myseing payment option pleases

[PayPal_Ayesha]

Hello @ahxanbaba,

Welcome to the PayPal community and thank you for your post!

I am sorry to know that you're unable to send money. It seems like your account is limited.  Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website so that our advisors can help you accordingly.

I hope this helps,
Ayesha

[ahxanbaba]

Pleases help me open it only withdraw open 

[PayPal_Ayesha · Accepted solution]

Hi, again @ahxanbaba

I completely understand the urgency here and I apologize for the inconvenience caused due to this. Limitations may be placed on your PayPal account, which could restrict you from completing certain actions: such as withdrawing, spending, or receiving money. Here's the help center article to resolve the limitation on the account. Unfortunately, this is not a channel for customer support. If you need any assistance, you can reach out to our customer support team by clicking on contact at the bottom of our website so that our advisors can look into your account and help you to resolve this issue.

Thanks,

Ayesha