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I received a fraudulent invoice from Collene LLC in Wyoming (their is no such company listed by the Wyoming Secretary of State).
How do I remove the request for payment from my activity?
I tried to start a dispute, but I haven't paid is so their was nothing to dispute as far as PayPal is concerned.
I can imagine this going to be increasing problem.
Solved! Go to Solution.
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Fraud & Phishing
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I decided to all PayPal Customer Service. They said that these scam invoices have a been big problem the last few days.
The solution:
Access the account with web browser.
Click on Activity
Click on Invoice
Click cancel invoice.
I wish this would have been an option when you click on the invoice that shows up on Dashboard view.
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I figured I could deny or remove a scam request from the Android PayPal app, but it isn't clear how to do that, and I didn't want to accidentally approve of sending $1990 to some **bleep**, so I logged into the PayPal website. I still didn't see anything to cancel the request.
But in the footer from the email that was sent as a reminder that I had a money request, there was a link at the bottom of the page to decline the request, and I had to use that link to decline getting ripped off.
This link is not in the original money request email, just in the reminder email.
I certainly seems that PayPal could make declining a scam request a bit easier.
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I had to go through my computer (not my iphone) to cancel the invoice. I then called into customer service and reported the fraudulent invoice. They have reported the account holder. That is what I was told.
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I decided to all PayPal Customer Service. They said that these scam invoices have a been big problem the last few days.
The solution:
Access the account with web browser.
Click on Activity
Click on Invoice
Click cancel invoice.
I wish this would have been an option when you click on the invoice that shows up on Dashboard view.
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In order to cancel invoice, you have to send an email to the seller. Thus, the scammers are notified that they have connected with a "real" person.
Is there a way to delete it anonymously?

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