account closed & 2 years since 180 day hold. still can't access money

[Temp20220203S]

my account has been closed. its been almost 2 years since my 180 day hold was over. how do i now request a check for my remaining balance? when i call one rep. tells me to call back and it'll be unlocked to be able to access it, then when i call back they tell me its still under review in the back office with no way to make it go any faster, and its been close to 2 years since they placed the original hold. I need my money and am sick of getting the run around. please HELP??

[Marielaeli]

I'm in the same boat as you if I have any luck I will let you know asap

[kernowlass]

@Temp20220203S 

As you have a U.S paypal account can you confirm you live in the U.S?

Or are you using or have used a VPN?

Is your account in your legal name and not a nickname and are you over 18?

Only those are some of the reasons you are not getting an email regarding funds release?

[PayPal_Ayesha]

Hello @Temp20220203S and @Marielaeli,

Thank you for posting on the PayPal Community forum!

I'm sorry to hear about the trouble you've had with your account. In this situation, the best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please contact customer service by clicking contact at the bottom of the PayPal website to see the contact options.

I hope this helps.

Ayesha

[Temp20220217k]

Hi PayPal people, I have a question i completed the 180 days to my permanent limited account and i want to withdraw my remaining balance. I can't add bank account that's why i couldn't withdraw it. Can someone help me on how to withdraw my remaining balance?. Thank you in advance.

[Marielaeli]

I'm in the same situation I wish I can post all their emails saying even they don't know why I can't access my money.

[Marielaeli]

I've done this for over 2 years and customer service can't help me it seems like no one from PayPal can help me get my money from my account.