Zo lucky order and return issues?

genoaflash
New Community Member

Website says manufactured in USA.  Quality to material is awful and different material sewed on front as pocket that gape.  To return you have to ship to China and pay custom fees.  NEVER order anything from this company!!

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @genoaflash

Thanks for joining the Community! 

I'm sorry to hear you received an item that was different from what you were expecting. You may qualify to file a Significantly Not as Described dispute claim by following the steps in our Help Center here: How do I open a dispute with a seller? I also recommend signing up for our Return Shipping on Us program. You may be eligible to have all or a portion of your returning shipping reimbursed. 

I hope this helps! 

- Meghan


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