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Yokawa Network Limited Is a SCAM and Paypal will not help you. Buyer beware. They use a bait and switch and get a tracking number showing it was delivered but in fact to an inccorrect bogus address. Then Paypal closes out the complaint and will not re look at the scam. Going to my bank now to refute the charges.
Solved! Go to Solution.
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it is certainly looking like paypal are involved with this company, the way the dismiss every claim against Yokawa
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I ordered an item from this company last xmas eve. I did not receive the item but PayPal said it was tracked as delivered back on the 20th jan they gave me the tracking number . I then contacted Royal Mail who said it was not a correct tracking number. So I contacted PayPal again after over and hour typing messages backwards and forwards to each other PayPal decided to refund my money in full . I now have my money back in the bank. Never ever use this company
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100 % agree, @Paypal is just as guilty as Yokawa for not returning our money. I will never use them again...
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I thought the purpose of PayPal was to protect consumers against these scams. If PayPal doesn't support us here, why be a customer of PayPal?
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I printed out the tracking, sent it to PayPal and they still closed the case! I fought them, sat on hold for a frigging hour, the guy at paypal said he would re-open the case. But he did so saying "item not as described"! In the 4 months I have been figting this, Yokawa sent me an EMPTY envelope and of course the tracking says it was delivered to me!! Paypal said I had to return the items to Yokawa!!! I again, fought Paypal and told them I NEVER RECEIVED THE ITEM! Again, 2 hours on the phone fighting with paypal, Now they want me to file a police report with my local police dept!!!! WTF!!! PAYPAL ARE AS CROOKED AS YOKAWA!!!!!!!!!!!!!!!!!!!!!!! I WILL NEVER USE PAYPAL AGAIN!!! I AM CLOSING MY ACCOUNT AFTER 21 YEARS!!!!!!!!!! **bleep** PAYPAL!
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Complainant: Mr Gordon Wadsworth
Financial Firm: PayPal Australia Pty Limited
Case Number: (deleted by me)
We have closed our file
This is a system-generated email to let you know that we have closed the above complaint. PayPal settled my claim in full.
Please note: if your complaint has previously been the subject of legal proceedings, those proceedings may continue after our file is closed. Therefore it is important that you contact us if your complaint is not resolved.
Regards
Australian Financial Complaints Authority

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