I set up a dispute through Paypal for non receipt and then I got a load of rubbish and only half my order. Paypal closed that claim but luckily for me after numerous chat messages they changed catagory to "goods not as described". I had to send pictures of the rubbish & broken items. Yixi insisted I return the goods before considering a refund which I did (cost me £40.00) but the goods had cost £140 so decided worth the extra cost. dispatched via a courier within the deadline and provided proof of posting. I got a full refund of the purchase price and £15.00 from Paypal towards postage so a net loss of £25, can live with that.
Courier company could not deliver the returned goods either because of the return address provided or the phone number both supplied on the original packaging. I had been paid so told the couriers to dispose of since I would not pay any further charges.
Their goods are rubbish - they used photos of the goods taken photos from the uk artists website as part of their marketing ploy so not to be trusted.
