Will i get charged back?

Enigmaballs
Contributor
Contributor

Hello and Good Day! I recently sold a virtual item via the internet after recieving payment and handing the item the buyer blocked me on messenger and i am worried they will refund the money that they sent. What should I do? any advice will be greatly appreciated!

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Enigmaballs 

 

Risks of a dispute / chargeback are dependent on many factors all listed in Paypals seller protection policy for you to read so you can risk assess your transactions.
Legal (bottom right of Paypals pages) > user agreement > seller protection.
That is as long as the buyer paid using goods/services and not friends/family.


 


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Enigmaballs
Contributor
Contributor

@kernowlass 

Thank you for your advice but how do i know if the person sent it via Friends and Family since this this also my first time recieving payments via paypal?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Enigmaballs 

 

If it was sent using friends/family then the paypal auto-email you receive to say you have received money would not include an address, as friends/family payments are 'gifts' of money then no address would be required. Also if you click on the transaction and view the details then no fee would have been debited.


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