Why was my account put on Limitation and eventually cancelled

Gemo123
New Community Member

Why can no one at PayPal explain to me why this happened to my account.  My account was put on Limitation, and permanently locked with no recourse.  How does a company operate like this?   Spoke to customer service and they have zero information as to why, cannot find any in formation and advised me they cannot transfer me to anyone that can look into this matter.  Seriously, this is the way they run their company.   

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gemo123 


PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary....in other words they do not give you an exact reason, they just direct you to the user agreement or acceptable use policy. I guess having a reason wouldn't make any difference if they have permanently banned you.


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