What happens to my paypal account and balance if I do not confirm my identity?

[jayjay4826]

I created an account, received 1 payment and now it is limited. I will not provide my information to Paypal. So my questions are: - will the person who sent me the money be refunded? - what happens to my account in general? - Will it be a problem for me in the future if I do not confirm my identity? I cannot delete my account due to the limitations. Thank you for your help, it is appreciated!

[kernowlass · Accepted solution]

@jayjay4826 

Ask the sender what it says next to the transaction in their paypal account, if pending/unclaimed then they may have a cancel option or it will time out at 30 days. However if completed they may have to open a dispute for non receipt of item to get a refund.

If you don't confirm your paypal account with the information requested then you will no longer be able to use paypal and the account would be permanently limited.

[jayjay4826]

@kernowlass Thank you for taking the time to respond, this is exactly what I needed to know!