Unilone Trade Company

[Christine115]

Aug. 16 I bought a crow lamp, the site was called efcvl.site. PayPal paid the company called Unilone Trade Company. EFCVL.SITE has now disappear, but has reopened as TPJVZ.SITE selling once again bargains up to 80% off. The tracking # doesn't show up, but they keep sending emails telling me to be patience it's in the mail. I now have contact with them through PayPal. I know I've been scammed, but why they keep contacting me, it's like a game to them ... I have till Sept, 16 to carry on with my claim, but PayPal wants me to work things out with the buyer first. I fell like a fool, it wasn't too expensive, but I live on a Disability and can't afford to just move on ... **bleep** off. Here's a link to their new site ...<removed>

[ceg2029]

I just filed a i3c.gov (United States Internet Complaint).

I also am still engaging Unilone Trade Co. to get more information. *Maybe* it paid off...address to follow. (one * between letters; two ** between words..hopefully, it won't be removed.)

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[trekrjill]

Mid August I ordered 3 (THREE) Cat Caves.  Big cave like structures for cats to play inside of.  After many months of back and forth emails and them refusing to refund me, today I get a small envelope that has the appropriate tracking number.  What I received was ONE very small cat t-shirt.  It won't even fit my smallest cat.   SCAM of a company!!!

[JT73]

I ordered an ice maker and after months, i received a tube of toothbrushes- now ive been asked to return them to china - ive posed the questions to paypal - who is paying???? Scammed!!! There are 28pages of complaints on here!!

[Stella04]

Has anyone called paypal about this ?

[VonWhit]

I have not phoned PayPal. I have put in a claim that has been denied because Unilone sent PayPal a fake tracking number. From the other messages on here I am expecting to get some **bleep** parcel with that tracking number on it in the post sometime. I won't be posting it back... PayPal does not seem to do any investigation into the legitimacy of the company. Facebook also does not verify companies are not dodgy... nor do the selling platforms who host the dodgy company. It is a scammer's paradise. 

[vanessalm]

customer service was useless and told me to email

[VonWhit]

I have also been scammed by Unilone Trade Company.

I have definitely not received the item (4 months now) but the company has provided PayPal with false shipping tracking information which did not exist when I tried to contact Unilone directly back in September. I have checked the shipping link and it claims to have been delivered in September, but it was not received. I have received many parcels this year to my home address - not this one. They have definitely set up some scam postal information. I note that this company (Unilone) is a known scammer organisation that has been reported to PayPal many times before.

Their website doesn't exist. They have 'popped up' on Facebook again selling something else now. Their facebook page is empty of other products - which a Facebook shop would usually have:

https://www.facebook.com/pages/category/Website/Unilone-106236654228010/  

This company disappears after each sales event and then phoenixes later with a new product. 

PayPal has a long history on this page of people having reported being scammed. However they have denied my claim for reimbursement because of the false postal tracking information the company sent them. Consequently, many more PayPal customers will also be scammed because Unilone can hide behind PayPal protection and collect money for no products.

[baxtersmalls]

I ordered two lamps from them. MONTHS later I received a package from them that was literally a rag. They've told paypal they will give me. a 15% discount if I send it back. Paypal is giving me the complete runaround trying to deal with this. Unilone is saying they won't talk with me if I've opened a dispute with Paypal. I can't believe Paypal is letting them get away with this when so so many people are being scammed.

[baxtersmalls]

I contacted paypal on the phone. The help center automatically strips their service number out if. I put it in here as a standard phone number but it is eight eight eight two two one one one six one. It took some weird menu options to finally get to talk with someone, I eventually just kept saying to the machine "speak with a representative" until I finally got put in a hold queue. The hold queue was 45 mins long, but I finally got to talk with someone! They initially tried to brush it ooff and tell me to wait, I think just reading some standard text that they have scripted out. However, once I got to explain the situation she escalated it to the back office, who had me take a photo of the rag I was sent (I ordered two lamps), and then based on that they are finally resolving the case. in my favor and refunding me! It's been literally months since this all began. Anyone else in this thread, just call paypal or else the unilone scammers seem to have been able to figure out how to keep their system confused enough that you'll never get your money back.

[VonWhit]

Thank you for that feedback. I am glad PayPal will be refunding your money.

I am pretty stubborn... I will give it a try too.