#Unauthorized transactions How can I regain control of my account?

1-fixitnow2323
New Community Member
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kernowlass
Esteemed Advisor
Esteemed Advisor

@1-fixitnow2323 

 

Have you changed your password?

Also click on the transactions and report them as unauthorised if that is what they were.

 

If you can't log in then...........

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Can't give further advice as you have not said which country you are in.


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