Unauthorized card added to my account

Emiliya27
Contributor
Contributor
Someone added a new card to my account and set it as a default payment. The card is not verified. I changed my password and set up a 2 step verification. I messaged PayPal but no response yet. No funds were withdrawn since there was none. Should I worry about anything outside of PayPal like identity theft? Anything else I should do?
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @Emiliya27,

 

Welcome to our community help forum and thanks for posting here!

 

I do understand your concern about the unauthorized activity in your account. No need to worry! Any changes in your account will be notified to you via email. Firstly, I would recommend you to remove the unknown card linked in your account. It's good that you have already updated the password, 2 step verification in your account. Also review our article to report the unauthorized activity in PayPal account. 

 

I hope this information helps, have a great day!

Bindu

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