Support never reply in live chat?

Daniel_0699
Contributor
Contributor

Support is never reply me for all methods to contact them.

Just limited my account with all the money and said i need to wait few days but already a week passed and still limited and still never replied...

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Daniel_0699 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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Daniel_0699
Contributor
Contributor

1. Paypal phones. Bot always answering and never connect me with support member so finally bot repeating "put the nomber of your phone" and nothing happens after it

2. Live chat. I trying to reach somebody out in live chat for more then a week. Messaging them 2-3 times per each day for more then a week.

3. Email. Same as livechat. Never worked and never answered

4. Facebook. Somebody answered me and said i need to wait no more then 5 days for documents review. After i said "im waiting almostly two weeks after my account has been limited and i sent document for verification" nobody answer me there.

Twitter. Most weird experience because there i fount all the articles in the top that all of the people has been limited for different reasons and didnt get their accounts back saing all this is stealing the money and nothing more.

Finally i dont even know what to do because Paypal limit all my money that i collect over the year with withdrawal a part to bank account but now i spent all of my bank and paypal has been limited. Im so much disappointed and stressed with Paypal and with that no have any other opportunity

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