Hi all,
This is an old problem, but the last time I pursued it Paypal support told me to pound sand. I decided to give it another go.
I have an early hotmail email address that is short/simple enough that many people have randomly guessed it as a throw away address when signing up for things. It's usually not a problem because email verification stops them cold.
However, early Paypal didn't require email to be verified. In fact, someone in Germany is still using their paypal.de account with my email address. They did this before I created my Paypal account, so I use another email address. I still get messages from Paypal about what this other person is doing (e.g. a ~$500 unpaid Binance invoice). I have no way to recover the account. Just having the email account isn't enough. Year ago, this second factor was security questions, and now it requires SMS text. I don't know this person, and I certainly don't have their +49 cell phone. Either way, I can't close the account myself.
This is a minor form of identity theft.
You might think just telling Paypal about this would be enough, but they didn't lift a finger. Maybe things are different. I want this account closed. No one should be able to create a login using a fraudulent email address. How would you pursue this?
Steve.
